Due to the date sensitivity of tax forms, we will not accept returns after December 15th. Returns before December 15th are subject to a 20% restocking fee plus any shipping and handling charges.
Please feel free to call our Customer Service Department with questions or concerns: 800.825.8649.
Security & Privacy Information
We guarantee that your credit card information will be safely transmitted to us when you place your order and we back it up with our Security Guarantee, which is detailed below. We take the safety of your credit card information very seriously.
Netscape Navigator, Microsoft Explorer, Web TV and AOL browsers all support the Secured Socket Layers standard which allows your credit card data to be sent to us safely.
For added security, we require that all orders placed with us be subject to address verification. This means that regardless of where you want your order shipped, we confirm the billing address to which your credit card statements are sent. We do this for your protection.
If you are still uneasy about transmitting your credit card number over the Internet, you can phone us with your card number. All customer information will remain absolutely confidential. For more detailed information on security or our privacy policies, feel free to call us at 800.825.8649.
Our Security Guarantee
Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 in fraudulent charges. If your bank does hold you liable for any amount up to $50.00, we will cover up to the full $50.00 liability.
We will only cover this liability if the unauthorized use of your credit card resulted through no fault of your own from purchases made while using our secured server. In the event that your credit card is used without your permission, you must notify the bank which issued your credit card in accordance with its reporting rules and procedures.
We occasionally send emails to our customers to notify them of special promotions or new products that we feel might be of interest to them. If for any reason you wish us to stop sending these notifications, simply email us and we will remove you from the list promptly. We never share any of our customer data with any outside organizations.
National Document Solutions by Deluxe
2321 Circadian Way / Santa Rosa, CA 95407